Meetings and how to run them
OverviewMicrosoft’s Office Personal Productivity Challenge drew responses from more than 38,000 people worldwide, showing that the average employee spends almost six hours each week in meetings and that 69% of those meetings are unproductive. Ineffective meetings were in the top three productivity pitfalls (along with unclear objectives and lack of team communication). How much time is being wasted in your organisation as a result of poorly-managed meetings? And how little time it would take to put it right! This half-day programme shows the way.
Training objectivesHaving attended this event participants will be better able to:
- Chair effective meetings with purpose and direction
- Write an agenda which sets the objectives and tone of the meeting
- Avoid common problems by planning and preparing for the meeting effectively
- Deal with dysfunctional behaviours
- Structure and control the meeting so that objectives are achieved in the time available
AudienceAll staff who need to chair meetings, at whatever level.
FormatThis intensive half-day course is based upon a series of short formal presentations interspersed with practical exercises, giving all participants the opportunity to apply the key principles learnt through a range of activities.
The expert trainer
Cyrus Cooper (Managing Director of Maximum Performance) is an exceptional trainer, facilitator and coach. He specialises in helping managers to focus on their role and responsibilities with the aim of getting great results with the people they manage. He has helped organisations in both the public and private sectors to increase their performance through a range of interventions covering leadership challenges, motivational management and corporate and executive 1:1 coaching. Formerly an internal learning and development consultant to the Ministry of Justice, his achievements there ranged from a major business process re-engineering (BPR) project to designing performance management systems and competency frameworks for over 12,000 staff and creating a range of management programmes for middle / senior civil servants that are still being run to this day.
Cyrus is passionate about coaching as well as training, and has recently developed an organisational-wide coaching programme for the Big Lottery Fund. He currently works with Thomson Reuters graduates on a global graduate scheme, delivering a week of self-discovery, supported by the FACET5 profiling tool. His other current / recent clients include the BBC, 3M, Accenture, Inter Hannover, Legoland, Merlin Entertainments, Mouchel, Phytopharm, Office of the Public Guardian, The Gap Partnership, Central Bedfordshire Council, Finsbury Foods, Lancashire Group, RED Consulting, Gala Coral, De Lage Landen, the Methodist Church, Shaw Trust and the Housing Solutions Group, to name but a few. Whether delivering a one-off workshop or designing an innovative management development programme, Cyrus delivers with understanding, enthusiasm and passion, and truly believes that learning is about creation, not consumption.
Cyrus’s academic and professional qualifications include a Masters Degree in Management Practice, MBTI accredited, SDI accredited, Facet5 accredited, DiSC accredited, Diploma in Executive and Corporate Coaching, Diploma in Business Coaching, Diploma in Business Excellence (EFQM), NVQ Assessor, etc. Cyrus is enthusiastic and practical in his approach, with tools and methodologies explained clearly. His strong facilitation skills and focus on his audience create a powerful learning experience and the response from individual participants is invariably appreciative, as the following comments show:
‘Cyrus was fab – as usual.’ ‘Building a Customer Mentality’ course participant, Inter-Hannover
‘This session was exceptionally brilliant. The trainer drew me out of my shell.’ Graduate Development Workshop participant, Mouchel
‘Maximum Performance were engaged by Thomson Reuters to redesign our technology graduate development centre (the integral piece of the graduates’ two year training programme). Throughout the programme redesign, I found Maximum Performance to be extremely responsive, creative in their approach and also dedicated to building a bespoke solution for Thomson Reuters. The feedback from stakeholders and delegates has been very positive on the content delivered , the facilitator’s training style and Maximum Performance’s ability to hit the ground running, intimately understanding our needs.’ Khalil Ayub, Technology Graduate Scheme Manager, Thomson Reuters
‘We used Maximum Performance to design and deliver leadership skills for our people managers at LEGOLAND Windsor. We were pleased with the structured approach which provided a parallel process to our Team Leader training activities. Maximum Performance also helped incorporate some new training techniques we wanted to try such as Forum Theatre. Overall this part of the session was fun and energetic. It provided a powerful and memorable alternative to role play with excellent feedback from our managers.’ Head of Learning & Development, Legoland
‘I have had the pleasure of working with Maximum Performance (and Cyrus Cooper in particular) to deliver a coaching programme across the Big Lottery Fund. We co-constructed and piloted the programme to skill managers in the basics of coaching and create a programme of development for Senior Leaders to also build their coaching skills. What Cyrus delivered was a programme that impacted on us with a huge amount of insight, interest and invigoration around coaching as a key skill in our leaders, managers and talent programme participants. We are about to launch our own internal coaching network that will continue and spread the great work Cyrus did for us.’ Perry Timms, Head of Talent & Organisational Development, BIG Lottery Fund
- Introductions and objectives
- Your role as chairman
- Recognising the functions of the meeting
- Understanding your role as chairman
- Key steps in running a successful meeting
- Planning and preparing
- How to write effective agendas
- Activity: writing an agenda
- Getting everything ready for the meeting
- Structuring and controlling
- Getting the Introduction right
- Techniques for facilitating meetings
- Dysfunctional behaviours and how to deal with them
- Activity: facilitating a meeting
- Summary and close
- Review of key learning points
- Activity: action planning