Brilliant workshops


At some point in your life you will have attended a workshop, but what happens when you are asked to deliver one? Some people relish the opportunity while others are scared by it. Whatever you feel about public speaking, it is a skill that is admired by many.

This hands-on three-day workshop will help you plan, perform and analyse your workshop. With the trainer, you will be practising the workshop you have been asked to deliver, making the learning real and giving you the chance to practice.

Training objectives

The workshop will help you:
  • Understand the difference between trainer and facilitator
  • Learn key questioning skills
  • Discover ways of planning and designing workshops
  • Know your audience
  • Develop your own presentation style
  • Understand and manage group dynamics
  • Analyse how the presentation is going
  • Effectively evaluate your performance once it is over
  • Learn what to do next

Above all, this programme will help you put theory into practice.


Public speaking skills are important for everyone. This workshop is for those who wish to develop their skills, and is especially designed for people with little or no experience in running workshops.


This three-day course is based on a series of short theory and good practice facilitator-led sessions followed up by personal practice. Group discussions are frequently used to identify personal experiences of good and bad facilitation. Expert trainer feedback enables participants to develop workable personal action plans for improved confidence and delivery.

The expert trainer

Cyrus Cooper (Managing Director of Maximum Performance) is an exceptional trainer, facilitator and coach. He specialises in helping managers to focus on their role and responsibilities with the aim of getting great results with the people they manage. He has helped organisations in both the public and private sectors to increase their performance through a range of interventions covering leadership challenges, motivational management and corporate and executive 1:1 coaching. Formerly an internal learning and development consultant to the Ministry of Justice, his achievements there ranged from a major business process re-engineering (BPR) project to designing performance management systems and competency frameworks for over 12,000 staff and creating a range of management programmes for middle / senior civil servants that are still being run to this day.

Cyrus is passionate about coaching as well as training, and has recently developed an organisational-wide coaching programme for the Big Lottery Fund. He currently works with Thomson Reuters graduates on a global graduate scheme, delivering a week of self-discovery, supported by the FACET5 profiling tool. His other current / recent clients include the BBC, 3M, Accenture, Inter Hannover, Legoland, Merlin Entertainments, Mouchel, Phytopharm, Office of the Public Guardian, The Gap Partnership, Central Bedfordshire Council, Finsbury Foods, Lancashire Group, RED Consulting, Gala Coral, De Lage Landen, the Methodist Church, Shaw Trust and the Housing Solutions Group, to name but a few. Whether delivering a one-off workshop or designing an innovative management development programme, Cyrus delivers with understanding, enthusiasm and passion, and truly believes that learning is about creation, not consumption.

Cyrus’s academic and professional qualifications include a Masters Degree in Management Practice, MBTI accredited, SDI accredited, Facet5 accredited, DiSC accredited, Diploma in Executive and Corporate Coaching, Diploma in Business Coaching, Diploma in Business Excellence (EFQM), NVQ Assessor, etc. Cyrus is enthusiastic and practical in his approach, with tools and methodologies explained clearly. His strong facilitation skills and focus on his audience create a powerful learning experience and the response from individual participants is invariably appreciative, as the following comments show:

‘This session was exceptionally brilliant. The trainer drew me out of my shell.’ Graduate Development Workshop participant, Mouchel

‘We used Maximum Performance to design and deliver leadership skills for our people managers at LEGOLAND Windsor. We were pleased with the structured approach which provided a parallel process to our Team Leader training activities. Maximum Performance also helped incorporate some new training techniques we wanted to try such as Forum Theatre. Overall this part of the session was fun and energetic. It provided a powerful and memorable alternative to role play with excellent feedback from our managers.’ Head of Learning & Development, Legoland

‘I have had the pleasure of working with Maximum Performance (and Cyrus Cooper in particular) to deliver a coaching programme across the Big Lottery Fund. We co-constructed and piloted the programme to skill managers in the basics of coaching and create a programme of development for Senior Leaders to also build their coaching skills. What Cyrus delivered was a programme that impacted on us with a huge amount of insight, interest and invigoration around coaching as a key skill in our leaders, managers and talent programme participants. We are about to launch our own internal coaching network that will continue and spread the great work Cyrus did for us.’ Perry Timms, Head of Talent & Organisational Development, BIG Lottery Fund

Course outline

  1. Welcome and introduction
    • Participants are welcomed to the programme and invited to share their personal objectives and communication challenges
    • Participants are given an action plan template to complete throughout the workshop
  2. What, Who, When, How and Why?
    • Trainer or Facilitator?
    • What does the client want vs. What does the client need;
      – Identification
      – Generating solutions
      – Agree preferred solution
      – Implement solution
    • Questioning skills
    • The learning contract
  3. Holding up the mirror
    • Do I have the skills?
    • Playing to your strengths
    • Perceptual positioning
  4. Planning and design
    • Types of delivery
    • Structuring your talk/presentation
    • Designing your own workshop
    • Pre-work – pros and cons
    • Tools and types of supporting resources
  5. Know your audience
    • Why are they there?
    • Learning styles
    • Roles of resistance
    • Handouts or workbooks or other?
    • Time v Quality v Cost
  6. Presentation styles and your stage
    • Making a brilliant impact
    • Creating the right impression
    • Building your confidence
    • Your speech profile
    • The venue and room layout

    DAY 2
  7. Now it’s over to you…
    • Opening lines
    • Challenge v Support model
    • Controlling nerves
    • Internal and physical warm-ups
  8. Managing group dynamics
    • Ground rules – pros and cons
    • Dealing with challenging types of people
    • Stages of group dynamics
    • Adaptors and innovators
    • Social styles
  9. How well is it going?
    • I think it’s going well – you need more!
    • Energy levels
    • Your cultural architects
    • Crave the feedback

    DAY 3
  10. Evaluation
    • When to evaluate
    • What are we measuring?
    • Evaluation approaches
  11. Your session evaluated
    • Feedback from your session
    • Did you measure what you wanted to measure?
    • What you did well/could do differently
  12. What next?
    • What happens one month on? Did you make a difference?
    • Measuring Return on Investment
    • Learning nudges
    • Capture success and spread it

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