Managing people within the law



Employment law in the UK is constantly changing and becoming ever more complex. In order to manage people effectively, and to reduce the risk of claims to employment tribunals, managers need to have a practical understanding of employment law and best practice. This is becoming increasingly important as HR departments take on a more strategic role and devolve more responsibility to management as well as in smaller organisations which are not supported by a separate HR function.

This workshop takes a practical approach to many of the issues that might challenge you in your role as a manager (or employer). It will give you a solid foundation in key areas of employment law and a knowledge of ‘best practice’. You will get practical guidance on handling people management issues proactively and effectively.

Please note: we now deliver this programme under a new brand, Maximum HR, so please follow the link to see the latest version of this programme.

Training objectives

This course will help participants:
  • Appreciate their HR responsibilities
  • Understand the framework of employment law and employment contracts
  • Keep up-to-date with discrimination law
  • Understand what they can and can’t do in the recruitment and selection process
  • Create a positive working environment
  • Manage absence better
  • Use disciplinary action appropriately
  • Manage grievances more effectively
  • Deal with requests for time off


This programme will benefit line managers at all levels. Those new to the role will value it as an introduction to employment law, whilst those with more experience will see it as a very useful refresher on a constantly changing topic.


Participants in this highly practical one-day workshop are encouraged to take a pro-active approach, in small team discussions, case studies and practical exercises.

Special features

Your organisation’s policies and procedures can be incorporated into the workshop, to ensure that participants are continually relating the learning to your in-house processes.

The expert trainer

Rosanne, who has over twenty years’ experience working in Human Resources as an HR Manager, a trainer and a coach, is passionate about helping organisations and individuals reach their full potential. She has substantial experience of training and development at all stages, including training needs analysis, designing and delivering training interventions and training evaluation against business outcomes and performance. A Chartered Fellow of the Chartered Institute of Personnel and Development, a Business Practitioner in NLP and with a background in Transactional Analysis, Rosanne is also a qualified coach through the Coaches Training Institute and has recently graduated from the Solutions Focus Professional Training programme.

Rosanne has worked as the lead HR associate trainer with The In-House Training Company ever since its formation in 2006 and in that time has delivered an outstanding service to a range of clients, including Stevenage Leisure, Welwyn Hatfield Borough Council, Central Bedfordshire Council, Johnson Matthey, Cambridgeshire NHS Trust, Hertfordshire Chamber of Commerce, Central Borders Housing, Hertfordshire County Council, RIAS Insurance, Arvato Loyalty, Personal Group, Grant Thornton, etc.

A presenter of both ‘open’ and in-house training courses, Rosanne’s approach generates excellent feedback, as the following comments show:

‘A lot of information was absorbed. I’ve not had SO MUCH FUN on any previous course.’

‘Excellent facilitator. Can draw the audience and get the best out of them.’

‘I think that this is the most useful and enjoyable course I have attended so far, not only in content but also in presentation.’

‘Thoroughly enjoyable and highly relevant throughout. Very professionally prepared and presented. Thank you.’

‘Really fun, very informative, lots of great ideas.’

‘Excellent course in terms of content, right balance of theory and practical sessions. Rosanne made us feel extremely relaxed and gave feedback to help us learn from the practical sessions.’

Course outline

Note: this is a purely indicative course outline, subject to change in the light of (a) developments in employment law and (b) your organisation’s policies and procedures.

1    What HR responsibilities does a line manager have?
  • HR responsibilities of the line manager
  • The impact on the line manager of the changing role of HR
2    Introduction to UK employment law
  • Statutory employment and common law rights
  • The contract of employment
  • Employment Tribunals
  • Remedies and compensation
3    Discrimination law
  • Quiz
  • Current discrimination legislation covering race, sex, disability, sexual orientation, religion and belief and age
  • Forms of discrimination – direct, indirect, victimisation and harassment
  • Case law
  • The Equality Act 2010 in practice
4    Recruitment and selection
  • Ensuring a fair and objective process
  • Avoiding direct and indirect discrimination
  • Recruitment scenarios
5    Harassment and bullying
  • What constitutes harassment and bullying?
  • Legal liability
  • Roles and responsibilities
  • Informal and formal action
  • Scenarios
  • Creating a positive working environment
6    Managing attendance
  • The impact of absence
  • The legal dimension
  • Managing long-term and short-term absence effectively
  • Return to work interviews
  • Legal considerations
7    Disciplinary action and dismissal
  • Disciplinary policies and procedures
  • Legal requirements and the ACAS code
  • Informal and formal action
  • Dismissal – ordinary and gross misconduct
  • Case study review
8    Grievances
  • Managing grievances effectively
  • Legal requirements and the ACAS code
  • Informal and formal action
9    Managing requests for time off
  • Family friendly rights including flexible working, maternity and paternity leave, parental leave, adoption leave, time off for dependants
  • Time off for training
10    Close
  • New and pending legislation
  • Open forum

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