Lean Six Sigma Green Belt

 

Overview

This one-week course is designed to help professionals gain a solid understanding of Lean Six Sigma techniques. Following the course they will be able to apply these skills to their own business problems utilising the DMAIC (Define-Measure-Analyse-Improve-Control) methodology. It is designed to explore these concepts through an interactive case study project where participants take an active role in significantly improving a business process.

The course will increase participants’ knowledge of the Lean Six Sigma mindset, focusing on the problem-solving tools within the methodology. This will increase their effectiveness in delivering both quality improvement and cycle-time reduction. Participants will gain an understanding of why gathering appropriate data is the key to determining root-causes, and how to deliver a sustained and quantifiable business improvement.

Training objectives

This programme will help participants:
  • Understand the main Lean Six Sigma concepts
  • See the impact of variation within their organisation
  • Understand the importance of flow and the impact of waste in business processes
  • Be able to effectively lead a Lean Six Sigma project using the DMAIC methodology
  • Apply the specific techniques within the DMAIC methodology to:
    – Understand customer requirements
    – Diagnose process performance
    – Establish a capability baseline
    – Identify improvement opportunities
    – Quantify and sustain process improvement 
  • Know where to apply Lean Six Sigma for maximum benefit
  • Understand some of the critical success factors in applying Lean Six Sigma

Audience

  • Professionals at all levels with an appetite for leading and delivering business improvement
  • Managers wishing to improve their business problem-solving skills

Format

Six Sigma and Lean concepts are not new, but have been gaining increased prominence as a combined methodology over the past decade triggered by the increased availability of data and the constant need for businesses to improve. This course provides a solid grounding in the Lean and Six Sigma methodology through application in an interactive case study of a business improvement project. Participants progress through the case study moving from problem definition, measurement of performance, analysis to identify the root-causes of the problem, implementation of improvements, and control of the improved process. Having given participants a better appreciation of the components within Lean Six Sigma, the course concludes by exploring the challenges and opportunities in deploying Lean Six Sigma within an organisation.

We recommend that the group be limited to 12 participants if maximum benefit is to be had from the session.

The expert trainer

Martin is an independent Lean Six Sigma trainer, who has led Lean and Six Sigma activities for over 12 years. Formerly from a manufacturing background, with GE, he has since worked for a large operational implementation consultancy and now independently across manufacturing, process, telecoms, healthcare and financial sectors.

With a highly interactive and engaging training style, Martin conveys even the most technical and statistical concepts with a clarity and simplicity that few experts in the field are able to provide. His enthusiastic, professional and likeable approach has won him many clients, including Standard Life, UBS, Siemens, BT, Ecolab, BT, T-mobile, Centrica, Aviva, Reuters and Vodafone.

Course outline

  1. Introductions and course objectives
  2. Why Lean and Six Sigma?
    • The benefits – impact of quality, value and waste
    • History of Lean and Six Sigma
  3. What is Lean Six Sigma?
    • The basic principles – variation and defects, waste and flow
    • Introduction to Case Study – Round 1
  4. Define – the business problem
    • Who is the customer? What do they want?
    • What is the process?
    • What is the problem?
  5. Measure – the current performance
    • What do we need to measure?
    • Can we trust the data?
    • What is the performance baseline?
    • Case Study Round 2 – Quick Wins
  6. Analyse – to determine root causes
    • What are the potential Xs?
    • Overview of graphical analysis
    • Variation thinking – a refresher on statistics
  7. Improve – the process
    • Identifying potential solutions
    • Case Study Round 3 – Implementation
  8. Control – to sustain the improvements
    • Monitoring results – statistical process control
    • Embedding improvements – control plans
  9. Applying Lean Six Sigma – engaging people for success
    • Mobilising organisational commitment
    • Identifying appropriate projects
    • Supporting Green and Black Belts
  10. Conclusion
    • Workshop review / discussion
    • Close

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