Communicating with confidence

Overview

Speaking in public can be very powerful – and a pleasure.

Feel comfortable, inspire trust and get your message across with assurance and flair. This practical, enjoyable one-day course will give you all you need to feel confident when you face a room full of people.

Training objectives

This workshop will help you:
  • Feel confident when facing an audience
  • Manage anxiety
  • Be in control and hold the floor
  • Find and enjoy your own voice and style
  • Move focus from yourself to the audience
  • Hone and clarify your key messages
  • Deal with difficult questions
  • Communicate with conviction

You will leave the day buzzing with new ideas and self-belief, equipped with skills to communicate imaginatively and effectively.

Audience

Anyone who needs to inspire trust and achieve results whether in meetings, conferences or in any other public forum.

Format

This hands-on workshop is both friendly and challenging and you will be putting new ideas into practice throughout the day.

The expert trainers

Rosalind is a highly experienced trainer specialising in communications skills. Her training work is informed by her parallel careers as actress and writer. She is able to teach all aspects of public speaking, including voice production, effective communication and interaction with others. Rosalind is a Cambridge University MA in Modern and Mediaeval Languages. She also has a Postgraduate Diploma in Voice Studies from the Central School of Speech and Drama.

“Ros is excellent at bringing out the very best in all the candidates – entertaining and a great trainer.” Homes for Islington

Lea is a media trainer and television consultant. Drawing on her experience as a producer on programmes such as Question Time, Newsnight, Channel 4 News and The Money Programme, her media training courses focus on explaining how the media works, advising on appearance and honing communication skills so that clients can face the press, radio or television with confidence. Lea has also trained numerous television reporters and producers for Channel 4 News.

“I worked for many years with the exceptional Lea Sellers: what she doesn’t know about women and the media isn’t worth knowing!” Jon Snow, Presenter, Channel 4 News

Course outline

1   Your role as a communicator
  • Look after your audience
  • Get on top of your nerves
  • Know your objective
  • Be in charge
  • Be succinct and clear
  • Words leading to action
2   Your style as a communicator
  • Exercise: Recognise your own style
  • Develop your own style
  • Exercise: Extend your range of communication tools
  • Jettison unhelpful habits
  • Build on your strengths
  • Make the most of your voice
  • Skilful use of visual aids
3   Persuade and influence
  • Exercise: Be aware of the effect you’re having
  • Be in control of the effect you’re having
  • The power of words
  • Inspire trust
  • Achieve results while maintaining goodwill
  • Grab and keep attention
  • Use metaphors, analogies and anecdotes
4   Specialist features
  • Recording your progress on camera with playback and analysis (optional)
  • Pre-planning – talk to us before the course
  • After-care – friendly follow-up
5   Action plan
  • Exercise: Personal action plan

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