Commercial training

Lean Six Sigma and related training programmes

What exactly is Six Sigma? A lot of people have heard of it, rather fewer have more than a hazy idea about it – and those that do have often only been exposed to just one element of it.This is understandable since, unlike any other approach, it can truly affect every person and every function in an organisation. It’s also possible to pick at Six Sigma and take only those pieces of the jigsaw that are appealing or appear easy. The purpose of this note is to show the whole jigsaw and how the various pieces fit together.

We offer a broad range of qualification programmes (the belts) as well as a number of workshops which can be run on a more ad hoc basis to support efforts in specific areas. There is sometimes a thin dividing line between training and consultancy and this applies particularly to some of these ad hoc workshops, so do please give us a call if you have any questions as to what might be the best approach for your particular situation.

And did you know we’ve got an updated website? You’ll find even more Lean Six Sigma training courses there. Meet the trainer here.

Lean Six Sigma training courses and workshops

Red Arrow Business Assessment Profiling This intensive four-day workshop is designed to help business analysts and others master the techniques required for producing a Business Assessment Profile.
read more 
Red ArrowDesign for Six Sigma Design for Six Sigma (DFSS) is a methodology that is applied to the design of new products and processes and incorporates a number of the Six Sigma and Lean tools as well as a number of tools specific to the design function.
read moreread more
Red ArrowFailure Mode and Effects Analysis Failure mode and effects analysis (FMEA) is a technique for evaluating and managing risk in the design of products, services and processes. This is a highly participatory one-day programme designed for groups of between four and twelve participants.
read moreread more
Red Arrow Goal-directed Project Management By focusing more on the goal than the journey it allows for a greater degree of creativity, innovation and flexibility in reaching that goal. This is a very practical, hands-on two-day workshop.
read moreread more
Red ArrowIntroduction to Minitab Minitab is the leading statistical software package used for quality improvement worldwide. It removes much of the pain associated with analysing data and using statistical tools. This workshop gives a very practical introduction to it.
read moreread more
Red Arrow Lean Practitioner This course helps participants develop an in-depth Lean Practitioners’ skill set.
read moreread more
Red Arrow Lean Six Sigma Black Belt This 8-day programme is delivered in two modules of four days each (typically with a month between modules) to allow participants to apply what they have learned to a project within their own business while under the guidance of one of our highly experienced Master Black Belts.
read moreread more
Red Arrow Lean Six Sigma Operational Green Belt This programme is designed to ensure that Green Belts are provided with a good understanding of, and the ability to apply, the most widely used tools and techniques.
read moreread more
Red Arrow Lean Six Sigma Transactional Green Belt This twelve-day Lean Six Sigma Transactional Green Belt training programme is delivered in three modules of four days each (typically with a month between modules) to allow participants to apply what they have learned to a project within their own business while under the guidance of one of our highly experienced Master Black Belts.
read moreread more
Red Arrow Lean Six Sigma Yellow Belt The Lean Six Sigma Yellow Belt is primarily designed to ensure that team members on a Green Belt project are equipped with the tools necessary to ensure that they can contribute effectively.
read moreread more
Red Arrow Quality Function Deployment This highly participatory workshop programme includes extensive practical analysis exercises and all participants will be involved in extensive team work.
read moreread more
Red Arrow Rapid Improvement Events At the end of the programme participants will understand how to run – or how to take part in – a rapid improvement event.
read moreread more
Red Arrow Structured problem-solving This course introduces the ‘seven basic tools’, in a structured approach. This approach has been credited with the ability to solve 90% of quality problems.
read moreread more
Red Arrow Value Stream Mapping At the end of the programme participants will have completed, or gone substantially towards completing, a value stream map.
read moreread more
 

We would be happy to talk you through your training requirements in more detail: simply give us a call on 01582 714285 and we’ll set up a conversation or meeting for you with our lead consultant in this area, Master Black Belt Bill McIntyre.

And don’t forget the ‘open day’ on 19 April 2016. It’s an ideal opportunity to get a ‘big picture’ feel for Lean and Six Sigma. It’s a light-touch introduction, a familiarisation session. Full details here.

Full details of any these customer service training programmes are available on request.

Still can’t see what you’re looking for?

Then please give us a call on 01582 714285, with no obligation whatsoever, to discuss your customer service training requirements. We’re here to help!

Web site design by Method & Class Ltd