Our newest course is Communicating with confidence for women It is a one-day course designed to give women the confidence to face a room full of people and the ability to speak powerfully in public.
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3 big customer service tips
Businesses used to be guided by what has now become a profit killing phrase – If you build it, they will come.
Simply hanging up a shingle and setting up shop won’t draw customers in, let alone keep them coming back for more.
Those days are long gone.
Customers are more savvy than ever and know that if you aren’t going to meet at least their basic expectations, they’ll find your competitor who will.
Read more »Revamped website
We pride ourselves on clear communication and we hope this comes through in the way we’ve revamped the website of our sister company, Maximum Performance.
Read more »Effective project leadership
Following up from our update to begin the year, we have added a new course to the Project management category. Effective project leadership is a two-day course delivered by our lead project management trainer, John de Newtown Read more »
Top training in 2012
To help you plan your training for the next 12 months, we would like to share with you our most popular training subject areas from 2012. These are by no means the only topics we can offer but is intended to help you start thinking about what training you might need this year.
Read more »New courses in project management category
To start off the new year, we have updated our project management category. We have updated one course and added three new ones to expand the range of subjects we can offer.
To see the changes, click the following links:7 ways to get your customer to say ‘Wow!’
Just imagine. You have walked out of a shop or put down the phone after purchasing something and your immediate reaction is “Wow!”
How do you feel? Excited; satisfied; fulfilled – eager to return and buy again?
Read more »Government opens £150m training and skills fund
Government funding for training schemes was opened up on Tuesday to businesses across the UK, who now have access to a share of a £150m pot.
Read more »Keep up to date with In-House Training
We are pleased to announce the launch of our new, monthly In-House Training Company newsletter.
Read more »Managing remote and flexible teams
Conventional management methods and structures are being overhauled as innovative organisations are designing new ways of working. Recent CIPD research into trust has demonstrated how important this element is to any workforce contribution and to being an effective organisation.
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