In House Training http://www.in-house-training.com Thu, 16 Feb 2012 16:00:16 +0000 en hourly 1 Employee ownership: A panacea for employee engagement? http://www.in-house-training.com/2012/02/employee-ownership-a-panacea-for-employee-engagement/?utm_source=rss&utm_medium=rss&utm_campaign=employee-ownership-a-panacea-for-employee-engagement http://www.in-house-training.com/2012/02/employee-ownership-a-panacea-for-employee-engagement/#comments Thu, 16 Feb 2012 15:48:49 +0000 admin http://www.in-house-training.com/?p=3913 Deputy prime minister Nick Clegg recently called for wider share ownership among workers. Is creating a John Lewis style economy a panacea for employee engagement, growth and profits?

For the full article, click here.

]]> http://www.in-house-training.com/2012/02/employee-ownership-a-panacea-for-employee-engagement/feed/ 0 Sean McPheat’s selling imperatives for 2012 http://www.in-house-training.com/2012/02/sean-mcpheat%e2%80%99s-selling-imperatives-for-2012/?utm_source=rss&utm_medium=rss&utm_campaign=sean-mcpheat%25e2%2580%2599s-selling-imperatives-for-2012 http://www.in-house-training.com/2012/02/sean-mcpheat%e2%80%99s-selling-imperatives-for-2012/#comments Tue, 07 Feb 2012 11:36:51 +0000 admin http://www.in-house-training.com/?p=3895 In the latest Winning Edge (the ISMM’s magazine for members), Sean McPheat sets out what’s hot for this year in selling:

Sales professionals will finally get around to using social media
Sales 2.0, LinkedIn, Twitter, Facebook, YouTube – these are all sites, terms and services that sales pros have had on their ‘to do’ list for some time. So you’ve got your LinkedIn profile…well, now’s the time to start using it: 2012 will the be the year where the adoption of these sites gathers momentum and this will snowball as more and more success stories are made public and the return on investment finally filters through.

For the full article, click here.

]]> http://www.in-house-training.com/2012/02/sean-mcpheat%e2%80%99s-selling-imperatives-for-2012/feed/ 0 Keep your customers loyal by asking them the right questions http://www.in-house-training.com/2012/02/keep-your-customers-loyal-by-asking-them-the-right-questions/?utm_source=rss&utm_medium=rss&utm_campaign=keep-your-customers-loyal-by-asking-them-the-right-questions http://www.in-house-training.com/2012/02/keep-your-customers-loyal-by-asking-them-the-right-questions/#comments Tue, 07 Feb 2012 11:27:31 +0000 admin http://www.in-house-training.com/?p=3896 Customer churn costs UK businesses around £2.2 billion a year, which makes establishing how loyal your customers really are, and knowing what you need to do in order to make them buy from you again, a vital business. But how do you find this infomation when even the most seemingly simple of transactions is actually complex?
For the full article, click here.

]]> http://www.in-house-training.com/2012/02/keep-your-customers-loyal-by-asking-them-the-right-questions/feed/ 0 Handy guides on selling, now available from the ISMM http://www.in-house-training.com/2012/01/handy-guides-on-selling-now-available-from-the-ismm/?utm_source=rss&utm_medium=rss&utm_campaign=handy-guides-on-selling-now-available-from-the-ismm http://www.in-house-training.com/2012/01/handy-guides-on-selling-now-available-from-the-ismm/#comments Tue, 24 Jan 2012 13:57:40 +0000 admin http://www.in-house-training.com/?p=3850 here.]]> http://www.in-house-training.com/2012/01/handy-guides-on-selling-now-available-from-the-ismm/feed/ 0 Courses with the Herts Chamber of Commerce http://www.in-house-training.com/2012/01/herts-chamber-course/?utm_source=rss&utm_medium=rss&utm_campaign=herts-chamber-course http://www.in-house-training.com/2012/01/herts-chamber-course/#comments Thu, 05 Jan 2012 11:05:54 +0000 admin http://www.in-house-training.com/?p=3742 We are pleased to announce that the Hertfordshire Chamber of Commerce have chosen The In-House Training Company to deliver two of their upcoming training courses. The two courses are “Sales without tears!” and “Work smarter!“. Both programmes are delivered by Graham Roberts-Phelps, one of our expert trainers, and are always very well received whenever they are delivered.

For more information about the courses and how to book, please follow these links:
Sales without tears!
Work smarter!

]]> http://www.in-house-training.com/2012/01/herts-chamber-course/feed/ 0 Two updated courses http://www.in-house-training.com/2011/11/two-updated-courses/?utm_source=rss&utm_medium=rss&utm_campaign=two-updated-courses http://www.in-house-training.com/2011/11/two-updated-courses/#comments Thu, 24 Nov 2011 11:57:55 +0000 admin http://www.in-house-training.com/?p=2876 We are always trying to offer potential clients the best possible trainers and courses that we can, so to that end we have updated two of the courses in our portfolio. Both courses are in our Management and personal skills subject area. They are:
Negotiation skills
Influencing skills
For further information, please follow the links.

]]> http://www.in-house-training.com/2011/11/two-updated-courses/feed/ 0 Two new courses added http://www.in-house-training.com/2011/11/two-new-courses-added/?utm_source=rss&utm_medium=rss&utm_campaign=two-new-courses-added http://www.in-house-training.com/2011/11/two-new-courses-added/#comments Wed, 09 Nov 2011 12:58:39 +0000 admin http://www.in-house-training.com/?p=2688 We have now added two more courses to our wide ranging catalogue.

Need to know how to sell smarter? This half-day course will teach you all you need to know!
Sales meeting booster – how to sell smarter

Have you been asked to deliver a workshop but have a limited or no experience? Then this interactive and participative 3-day workhsop will have you completely prepared to deliver an effective workshop to any audience.
Brilliant workshops

]]> http://www.in-house-training.com/2011/11/two-new-courses-added/feed/ 0 New ‘Brilliant customer service!’ courses http://www.in-house-training.com/2011/10/new-brilliant-customer-service-courses/?utm_source=rss&utm_medium=rss&utm_campaign=new-brilliant-customer-service-courses http://www.in-house-training.com/2011/10/new-brilliant-customer-service-courses/#comments Wed, 26 Oct 2011 09:57:21 +0000 admin http://www.in-house-training.com/?p=2648

  • Brilliant written customer service!
  • Brilliant IT and technical customer service!
  • Brilliant customer service! for service engineers
    • ]]>     http://www.in-house-training.com/2011/10/new-brilliant-customer-service-courses/feed/ 0     Government funding for training http://www.in-house-training.com/2011/04/government-funding-for-training/?utm_source=rss&utm_medium=rss&utm_campaign=government-funding-for-training http://www.in-house-training.com/2011/04/government-funding-for-training/#comments Thu, 07 Apr 2011 10:16:54 +0000 admin http://www.in-house-training.com/?p=2150
  • Are you an SME or Social Enterprise with between 2 and 250 employees?
  • Do you have the potential to increase turnover by 20% annually for the next three years?
  • Or, if you are a start-up, do you have the potential to achieve a turnover of £500,000 within three years of trading?
    • If so, you might be eligible for up to £750 match funding for leadership and management development training / coaching under the Skills Funding Agency’s LMAS (Leadership and Management Advisory Service) budget. Call 01582 714285 for details – now!



    ]]>     http://www.in-house-training.com/2011/04/government-funding-for-training/feed/ 0     Coaching skills http://www.in-house-training.com/2011/03/coaching-skills/?utm_source=rss&utm_medium=rss&utm_campaign=coaching-skills http://www.in-house-training.com/2011/03/coaching-skills/#comments Sat, 12 Mar 2011 10:42:35 +0000 admin http://www.mandcmarketing.co.uk/?p=1589 Looking for a really inspiring trainer on coaching skills? Then see our two new courses: Coaching for excellence – an introduction to coaching skills and High-performance coaching.

    ‘What Cyrus delivered was a programme that impacted on us with a huge amount of insight, interest and invigoration around coaching as a key skill in our leaders, managers and talent programme participants. We are about to launch our own internal coaching network that will continue and spread the great work Cyrus did for us.’ Perry Timms, Head of Talent & Organisational Development, BIG Lottery Fund

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