About us
What we do
We offer top-quality training, in a wide range of subjects, at a sensible price. All our programmes are delivered by independent subject specialists who also have outstanding training skills, in the following main areas:- Commercial training
- Customer service training
- Director / corporate governance training
- Facilities management training
- Finance training
- Health and safety training
- HR and employment law training
- Leadership, management and personal effectiveness training
- Learning and development training
- Project management training
- Retail, hospitality and leisure training
- Sales training
We have rigorous standards and refuse to work with anyone but the best trainers. Our extensive network means that we have a choice of trainers to offer for all of these subjects, partly to ensure the best ‘fit’ between trainer and client and partly so that we can resource large-scale ‘roll-out’ programmes when required. We use a core team of around 40 associate trainers, with about another 150 specialists available on an ad hoc basis.
Where we do it
Generally, we send the trainer to train up a group of people on your own premises. We work across the UK and internationally.
Who we do it for
We have an incredibly wide range of clients, of all sizes and across all sectors, as the following small selection of current and recent clients shows:
Private sector
Alcoa (aluminium) • Appleyards (consultancy) • AQL (marketing services) • Aquaterra (leisure centres) • Arvato Loyalty (marketing services) • ASK-Mercury (publishing) • ASOS (retail) • Assura (healthcare) • Atlas Copco (industrial equipment) • ATS Euromaster (fleet services) • Berkmann Wine Cellars • Biffa Waste Management • Bluefin (insurance) • Bridge Hall (stockbrokers) • BSkyB • Carillion (construction) • CBS Butler • CG Power (power technology) • Computacenter • Crowcon (technology) • Dalys Systems (telecoms) • Dawson Group (industrial equipment hire) • De Lage Landen (finance) • Dental Supply • e2v technologies plc • Elstree Golf Club • Eminate (technology) • EPOQ (legal services) • ESD (energy) • Fourways (construction) • FrontlineGB (building components) • Genus Construction • Gonative (business services) • GPS UK (engineering) • Grant Thornton (accountants) • Harveys Furniture • Hellmann (logistics) • Horiba (test equipment) • Hydro International (water engineering) • IIJ (publishing) • ILX Group (training) • Intellident (RFID solutions) • Jacksons Bakery • JE Hartley (food processing) • Johnson Matthey (materials technology) • KCE FM (facilities management) • Kembrey (manufacturing) • Kennedys (solicitors) • Kent PHK (railway engineering) • Lasnek (metal fabricators) • London Underground • Mashpac (food) • Mayflex (technology) • Mole Valley Farmers • Morris Lubricants • My Family Care (employee benefits) • Mumford (catering) • Natixis (financial services) • Network Resources (IT) • NFC Food Services • Ocean Sky (private jets) • OpenText (document management) • Otis Ltd (escalators) • Oxford Instruments (technology) • Pegasus (software) • Personal Group (employee benefits) • Ping (sports equipment) • Reaction Engines (rocket science – literally!) • Rentokil • Renewable Energy Systems • RIAS (insurance) • Roadchef • RTS (engineering services) • RWD (technology) • SEA (Systems Engineering & Assessment Ltd) • Seico (insurance) • Sharkey & Co (construction) • Sherford (wedding dress designers) • Shield Pest Control • Skincare (cosmetic surgery) • Sledge (brand consultants) • Smiths Detection (technology) • Stanco (exhibitions) • Strutt & Parker (estate agents) • Swift (caravan manufacturer) • Tennants • Tinies (nursery services) • Ultra Electronics • United Healthcare • Victoria Palace Theatre • Wasabi (restaurants) • Whitbread (brewery) • Wincanton (distribution) • Xchanging (HR outsourcing)
Public sector / education
Bedford Design Group • Berkshire Healthcare Authority • Big Lottery Fund • Cambridgeshire NHS Trust • Carmel College • Central Bedfordshire Council • City and Islington College • East Kent NHS Trust • Environment Agency • Greenwich Community Health • Herts County Council • H M Treasury • Ofsted (ALI) • Orchard Centre (referral unit) • RAF Brize Norton • Stoke Sixth-Form College • Telford Sixth-Form College • University of Portsmouth • University of Southampton • Welwyn Hatfield Borough Council • Windsor & Maidenhead Council
Charities / housing / not-for-profit
4children • Age UK • Association of Aircraft Engineers • BFI (British Film Institution) • Charities Aid Foundation • Chime (Exeter Deaf Academy) • Guy Chester Centre • Housing Plus • Independent Age (charity) • LCCA (charity) • Methodist Church • MS Trust • National Pharmaceutical Association • NAVCA • North Herts Homes • Nuffield Hospitals • Origins Housing • RNLI • Stevenage Leisure • Supported Independent Living (charity)
International
African Development Bank (Tunisia) • Aramco (oil; Saudi Arabia) • Camco Global (energy; China) • Difko (finance; Denmark) • Oyo State (leadership in local government; Nigeria) • OpenText (Germany) • Staurus (corporate governance; Dubai) • Syngenta (agribusiness; Greece)
Open course clients / partners
Hertfordshire Chamber of Commerce • Institution of Mechanical Engineers
What else do we do?
We have expanded rapidly over the last few years and have acquired or established a number of other divisions:
Passionate about performance!
We specialise in bespoke leadership, management, team and individual development interventions. Operating at both a behavioural and an organisational level, we put a strong emphasis on coaching, innovative tools and engaging learning techniques with measurable results in the workplace.
Current clients include, eg, 3M, ASDA, BBC, BIG Lottery Fund, Bovis, Central Bedfordshire Council, De Lage Landen, Exchange Communications, Finsbury Foods, Gala Coral, GAP Partnership. Greenhouse Group, Hannover Insurance, Lancashire Group, Legoland, London South Bank University, Maidenhead Housing Association, Merlin Entertainments, Methodist Church, Mouchel, National Probation Service, Office of the Public Guardian, Phytopharm, RED Consultancy, Shaw Trust, Thomson Reuters, TrainLine, University of Portsmouth, etc.
For further information: www.maximumperformance.co.uk 01582 714280
Psychometric profiling and 360º assessments.
If you want to understand your people’s behaviours, motivations, attitudes and aspirations you need a psychometric profiling tool – and Facet5 is, to our minds, the best of the new generation of online profiling tools. Our ‘off-the-shelf’ 360º tools are equally innovative, with a successful track record around the globe and now translated into more than 20 languages.
Clients include, eg, Bovis, Big Lottery Fund, De Lage Landen, Global Radio, Hannover Group, JCDecaux, Legoland, Mouchel, Office of the Public Guardian, The GAP Partnership, UKRD, etc.
For further information: www.icebergtools.com 01582 714283
We’re here to help you achieve outstanding levels of customer service.
We do it mainly through our tried-and-tested flagship programme, ‘Brilliant Customer Service!’, the definitive one-day workshop, delivered by our team of expert trainers across the UK and internationally.
Clients include, eg, Ambius, Strutt & Parker, Jacksons Bakery, Ping Europe, ASOS, De Lage Landen, GoNative!, Wincanton Distribution, My Family Care, Tinies, North Hertfordshire Homes, OpenText, SaudiAramco, RAF Brize Norton, Central Bedfordshire Council, Stevenage Leisure, Intellident, etc.
For further information: www.brilliantcustomerservice.com 01582 714287
Herts Training
Herts Consultants
Not just another website . . . and not just another networking club! Bringing together the Hertfordshire business community with the many excellent trainers and coaches working within the county, Herts Training is a networking group and website that actively promotes local trainers and coaches to local businesses, public sector and voluntary organisations, whilst Herts Consultants does the same for consultants and professionals. Both websites coming very soon!
For further information: 01582 714286