New management skills outline
Our newest course is Communicating with confidence for women It is a one-day course designed to give women the confidence to face a room full of people and the ability to speak powerfully in public.
3 big customer service tips
Businesses used to be guided by what has now become a profit killing phrase – If you build it, they will come.
Simply hanging up a shingle and setting up shop won’t draw customers in, let alone keep them coming back for more.
Those days are long gone.
Customers are more savvy than ever and know that if you aren’t going to meet at least their basic expectations, they’ll find your competitor who will.
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